How to shop
Where are you based at?
Withuss is based in Madhya Pradesh,india.
What is your jewellery made of?
our jewellery is either made of brass,stainless-steel or sterling silver and gold plated.
How do I place an order on your site?
Add to cart the items that you would like to order if your order is above 2000/- then simply click on free shipping option and click on checkout button. Double check your information while placing orders.
Frequently Asked Questions
Do you offer Cash on Delivery (COD)?
No, we currently do not offer COD. All orders must be prepaid through secure online payment methods available at checkout.
Do you ship across India?
Yes! We proudly ship pan-India to all serviceable pin codes via trusted courier partners.
Is shipping free?
Absolutely! We offer free standard shipping on all orders—no minimum purchase required.
Can I return or exchange my product?
We follow a no return or exchange policy. However, if your order arrives damaged or defective, please reach out to us within 24 hours of delivery with unboxing videos and photos, and we’ll be happy to assist.
How long will it take to receive my order?
- Orders are processed in 2–3 business days.
- After dispatch, delivery may take 7–8 business days, depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp to monitor your delivery in real time.
Is your jewelry anti-tarnish and suitable for daily wear?
Yes! Withuss jewelry is crafted with a special anti-tarnish coating designed for long-lasting shine and comfort—even with regular use. It's also hypoallergenic, perfect for sensitive skin.
How should I care for my jewelry?
Store it in the original Withuss pouch, keep it dry, and clean gently with a soft cloth after each use. Avoid water, perfumes, and chemicals to preserve its anti-tarnish finish. [Read our full Jewelry Care Guide →]
Can i cancel my order after placing the order?
No you cannot cancel it.
How do I contact customer support?
For any queries or concerns, reach out to us at:
📩Contact@withuss.com
📱+917389741747